jilivs1 Privacy Policy

1 Personal Data We Collect

jilivs1 collects the following categories of personal data from players and platform users:

We do not collect sensitive personal information (as defined under the DPA) unless strictly required for regulatory compliance, in which case we will seek your explicit consent and handle such data with heightened security measures.

2 How We Collect Your Data

jilivs1 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the jilivs1 platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment data from GCash, PayMaya, and banking partners as part of transaction processing.
• Publicly available sources: Information from public records or databases where permitted by law and relevant to regulatory compliance.

3 Purpose of Processing

jilivs1 processes your personal data for the following purposes:

• To create, manage, and maintain your jilivs1 account.
• To verify your identity and age in compliance with PAGCOR regulations and the DPA.
• To process deposits, withdrawals, and other financial transactions.
• To detect, prevent, and investigate fraud, money laundering, and other illegal activities.
• To provide customer support and resolve disputes.
• To send you transactional communications, account notices, and security alerts.
• To send you promotional communications about jilivs1 offers and updates, where you have consented to receive such communications.
• To monitor your gaming activity for responsible gaming purposes, including identifying signs of problem gambling.
• To comply with applicable laws, regulations, and regulatory directions from PAGCOR, the NPC, and other authorities.
• To improve the jilivs1 platform, personalize your experience, and conduct internal analytics.

4 Legal Basis for Processing

jilivs1 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the jilivs1 Terms and Conditions, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, PAGCOR regulations, AML requirements, and NPC guidelines.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and certain non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing and Disclosure

jilivs1 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Service providers: Third-party vendors who assist us in operating the jilivs1 platform, including KYC/identity verification providers, payment processors (GCash, PayMaya, banks), IT infrastructure providers, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with the DPA.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other government agencies, where disclosure is required by law or regulatory direction.
• Law enforcement: Philippine law enforcement agencies, where disclosure is required by valid legal process or to protect the rights, property, or safety of jilivs1, its players, or the public.
• Game providers: Licensed game software providers whose games are available on the jilivs1 platform, to the extent necessary for game operation and fairness auditing. Game providers receive only the minimum data necessary for these purposes.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of jilivs1's business, your data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

All third parties with whom jilivs1 shares personal data are required to maintain appropriate technical and organizational security measures and to process data only for the specified purpose.

6 Data Retention

jilivs1 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account relationship with us and for a period thereafter as required by applicable law.

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by AML regulations.
• KYC documents: Retained for the duration of the account relationship and for five (5) years after account closure.
• Support communications: Retained for three (3) years from the date of the interaction, or longer if related to an ongoing dispute or legal matter.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance documentation.

When your personal data is no longer required for any lawful purpose, jilivs1 will securely delete or anonymize it in accordance with our data disposal procedures.

7 Data Security

jilivs1 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the jilivs1 platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls limiting staff access to personal data on a need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of our systems.
• Two-factor authentication options for player accounts.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilivs1 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the DPA and NPC Circular No. 16-03.

8 Cookies and Tracking Technologies

jilivs1 uses cookies and similar tracking technologies to operate and improve the platform, personalize your experience, and analyze usage patterns. The following types of cookies are used:

• Strictly necessary cookies: Essential for the platform to function, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and login status to improve your experience.
• Analytics cookies: Collect anonymized data about how players use the jilivs1 platform to help us improve our services. Used only with your consent.
• Marketing cookies: Used to deliver relevant promotional content about jilivs1 offers. Used only with your explicit consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilivs1 platform. For strictly necessary cookies, no consent is required as they are essential to service delivery.

9 Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilivs1:

• Right to be Informed: You have the right to know what personal data jilivs1 collects about you and how it is processed.
• Right to Access: You may request a copy of the personal data jilivs1 holds about you, along with information about how it is used.
• Right to Correction: You may request correction of any inaccurate or incomplete personal data in your jilivs1 account.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 12. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

10 Minors and Age Restriction

The jilivs1 platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine gaming regulations. jilivs1 does not knowingly collect personal data from persons under 21 years of age. Age verification is conducted as part of the registration and KYC process.

If jilivs1 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the relevant account, delete the associated personal data to the extent permitted by law, and return any deposited funds to the verified payment method. If you believe a minor has registered on the jilivs1 platform, please contact our support team immediately.

11 Changes to This Policy

jilivs1 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players via email or in-platform notification at least fourteen (14) days before the changes take effect, where practicable.

The updated Policy will be posted at jilivs1.app/privacy-policy with a revised "Last Updated" date. Your continued use of the jilivs1 platform after the effective date of any changes constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you must stop using the platform and may request account closure.

12 Contact and Data Protection Officer

jilivs1 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Policy, please contact our DPO:

• Data Protection Officer: jilivs1 Privacy Office
• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 within the jilivs1 platform

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data rights have not been adequately addressed by jilivs1.

This Privacy Policy was last updated on January 1, 2026 and is effective as of that date.